Services

Quality Home Medical Customer Service is Our Top Priority

At Ron Andrews Medical Company, Inc., customer service is our top priority. Our caring and experienced representatives are ready to answer your call. This level of customer focus combined with high-quality home medical equipment and supplies and comprehensive services make us a customer choice year after year.

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Our home medical equipment-related services include:

• Working with you to identify the products and services you'll need.
• Filing your medical insurance claims for you.
• Delivering and installing the equipment you need quickly and safely.
• Showing you, family members, and other caregivers how to properly use all equipment.
• Being available when you need us for additional information and assistance.
• Our extensive inventory of home health care products.
• 24-hour emergency on-call service.
• An on-staff internal Patient Care Coordinator that constantly monitors the quality of all services.
• Working directly with physicians, therapists, and hospital discharge planners for "hospital to home" care.
• Prompt, same day delivery within a two-hour maximum window, when scheduling permits.
• Reimbursement assistance on Medicare and secondary insurance coverage.